Services - Measurement

Measuring the Impact of our Coaching Services and Training Programs

Contact us to discuss your organizational needs and to request a custom proposal.

Measurement Services

When combined with voluntary self-reporting by participants, our range of customized measurement tools can verify the learning and development impacts that our services are generating within your organization.

Our measurement instruments provide relatively objective data on individual and team improvements in terms of specific emotional and social intelligence competencies that 30 years of published research has shown distinguishes the performance of “outstanding leaders, managers, and advanced professionals” Boyatzis (2009).

Our measurement services can help you assess correlations between improvements in these demonstrated competencies and your organization’s progress towards broader Return on Investment goals.


Our Range of Customized Measurements Instruments


Combining anonymous survey, confidential 1-on-1 interview and coaching techinques, our Hybrid 360 Review process identifies a subject’s performance gaps, encourages insightful and constructive feedback, and invites intentional planning and engagement in self-development.


By conducting confidential interviews with a coaching approach, our Significant Incident Interview process establishes a subject’s level of awareness and perceived behaviours in terms of key competencies as they recall a significant event or situation.


Using an anonymous survey methodology, our Outstanding Performer Nomination Survey identifies who within your organization are considered by others to be outstanding performers in terms of key competencies.


Using an anonymous survey methodology, our Outstanding Team Nomination Survey identifies which teams within the organization are considered by team members and others to be outstanding in terms of key competencies.


These instruments can provide longitudinal measurements (over time) as well as cross-sectional measurements (within and across teams) of changes in the demonstration of particular individual and team competencies that are predictors of outstanding performance.

In addition to measuring these changes, our measurement services can also build awareness of, signal the importance of, and support an ongoing organization-wide dialogue that values the development of these particular competencies.

Use our measurement services to help manage and optimize your continuing learning and development campaigns.